No Reply to the Email? Who’s the Culprit? Where Do You Start Fixing It?
The NetTool Series II revolutionizes how you track and troubleshoot connectivity issues, providing you with the necessary overview to resolve network device problems.
The new NetTool Series II comes with NetProve™ diagnostics – a one-button test feature that helps determine whether the connection problem lies within the network. In just a few seconds, you can test connectivity with key devices and service ports across the organization.
NetTool provides a specific view of 10, 100, and Gigabit networks, enabling you to quickly analyze and troubleshoot device issues. Check compatibility settings between switches and PCs, monitor communication between VoIP phones and the network, check ports for suspicious activity from spyware, malware, and viruses, find core devices, and troubleshoot VLAN and switch port issues. Measure the voltage and current of PoE cables and verify PoE pairs.
If the issue is caused by the cable, NetTool can check the cable connection, show the distance to the fault location, and find cables that are undetectable by other devices with IntelliTone Digital Toning.
All of this is packed into the robust and durable NetTool Series II, ready to handle any situation!
Features of NetTool Series II
- NetProve™ diagnostics – Quickly diagnose device and application connection issues within seconds.
- Inline Gigabit – Troubleshoot Gigabit-to-the-desk networks with 10, 100, and 1000 Mbps Ethernet ports (two ports).
- PoE Current Measurement – Check power, voltage, and pair configuration of Power over Ethernet (PoE) both inline and at the endpoint.
- Port Verification and Authentication – Detect spyware, malware, and viruses through port verification, and troubleshoot 802.1X authentication issues.
- VoIP Options – Monitor IP phone booting and VoIP conversations, including measuring call quality.
- PC and Network Connectivity – Check common issues such as mismatched speeds and duplex modes, link problems, and errors.
- PC Network Setup – Check the servers a PC connects to, including names, IP addresses, subnet, and available services.
- VLAN and Network Protocol Visibility – Identify VLANs (basic and extended) and protocol discovery information (CDP, EDP, LLDP).
- Device Detection on the Network – Find IP addresses, MAC addresses, subnets, and services from servers, routers, and printers.
- Protocol Identification on PC and Network – Analyze protocols like IP, NetWare, NetBIOS, Apple, and detect incompatible or unwanted protocols.
- Service Classification at Network Ports – Identify whether a port is providing Ethernet, voice, Token Ring, or is unused.
- Network Health Monitoring – Monitor frame data transmitted, utilization rates, broadcasts, errors, and data collisions.
- Problem Logging – Alert on excessive errors, IP conflicts, unanswered DNS requests, unwanted protocols, and failed TCP/IP connections.
- Basic Cable Testing – Check cables for open circuits, crossover, split pairs, or disconnections, including pin-to-pin connectivity testing.
- IntelliTone™ Digital Signaling – Quickly and safely locate working cables on the network, even when connected to a switch.
Diagnose device and application connection issues in seconds with NetProve™
Quickly identify, diagnose, and log device connection problems faster than ever with the automatic NetProve™ diagnostics system.
Imagine a user calls you, claiming that the network is causing their inability to send emails. With the NetTool Series II, you can verify within seconds whether the network is indeed the cause by connecting to critical devices and network services. If there is an issue with the network, NetProve™ will pinpoint the source of the problem so you can resolve it quickly.
If the network isn’t the issue, NetProve™ will help identify which device or application port is responding too slowly, allowing you to forward the issue to the appropriate team for further action. This revolutionary troubleshooting method is up to 4 times faster than traditional methods, improving efficiency and increasing user satisfaction.
Additionally, NetProve™ enhances IT team productivity through better task management. You can easily create an automated catalog that covers various groups of devices and network services. Within minutes, you can prove connectivity to up to 100 key devices and network services.
Inline Function Reduces Network Troubleshooting Time
The NetTool Series II is the only portable troubleshooting tool with inline vision for 10, 100, and Gigabit networks, allowing you to see real-time data transmission between the network and endpoint devices, such as PCs, VoIP phones, wireless access points, and security cameras.
With the ability to analyze communication between network devices, you can view detailed configuration data to accurately diagnose compatibility and connectivity issues.
Additionally, it allows you to check the status of network links, find critical devices, identify active protocols, and easily view network segment information, such as VLANs and switch ports.
Network Security
Wondering if malicious applications might be affecting your user’s network connection?
The Monitoring and Authentication Option allows you to quickly identify spyware, malware, and viruses by selecting from the list of active ports in your network and testing them against expected ports during the troubleshooting process. If unexpected traffic or unauthorized ports are detected, the system will automatically detect and alert you.
For Troubleshooting:
Use the inline Monitoring and Authentication feature between the PC and the network to monitor the client’s authentication process and identify the cause of connection failures.
For 802.1X System Installation:
You can use the NetTool to simulate devices and check connectivity by loading your organization’s 802.1X authentication settings onto the device.
Quickly Troubleshoot VoIP Phones:
Connect inline to view real-time VoIP traffic, analyze IP phone booting issues, telephone line control, and accurately measure call quality.
- Check Network Readiness Before Installing VoIP – Assess whether the network link can support VoIP.
- Monitor and Troubleshoot VoIP at the Network Edge – View real-time call processes without the need for packet capture and complex data decryption.
- Measure VoIP Performance – Check jitter and dropped packets to evaluate the quality of IP phone calls.
Accurately Measure PoE Power
Check and analyze Power over Ethernet (PoE) connections thoroughly before installing PoE services or PoE-powered devices.
Verify PoE pairs, voltage, and current to ensure proper installation.
Troubleshoot PoE Link Settings – Place the NetTool Series II inline between the Power Sourcing Equipment (PSE) and Powered Device (PD) to check and troubleshoot PoE connection issues.
Easily Locate Active Cables on the Network
IntelliTone™ digital signaling technology helps you accurately locate hidden cables in floors, ceilings, walls, or in large groups of cables.
Works with the IntelliTone Probe (sold separately) – This advanced digital technology ensures safe and precise cable location, even when the cable is connected to a network switch.
Clear signal display with sound and LED lights – The IntelliTone Probe identifies the detected digital signals, allowing you to quickly identify the correct cable.
Reduce cable search time from hours to just minutes – This eliminates confusion when managing cables in patch panels or tangled cable groups.
Save, Send, or Print Test Reports
Generate comprehensive test reports to document network resources and PC settings, including:
- Network structure and endpoint devices
- Active protocols and key devices
- VoIP logs and NetProve test results (Pass/Fail)
You can create baseline reports for future reference and use them to verify that the network is functioning properly or, if a problem is detected, log the issue’s source for further escalation to relevant teams like the server or application support teams.
Reduce Training Time, Maximize Efficiency
NetTool is so user-friendly that even technicians with no experience can quickly learn and start using it with minimal training.
– Cost-effective – Every technician can have this tool available for use.
– Reduces troubleshooting time and costs – Whether it’s for PCs, VoIP, or application connections.
– Greatly enhances technician productivity.
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If you’re interested in Fluke NetTool Series II, or if you need to rent network testing equipment or require installation services, feel free to inquire for more information at Metro Technology Co., Ltd. or click here to contact us.